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Business with Integrity
Bates's On Demand Support Services give you affordable access to a responsive, professional and complete IT department, when you need us.
A proactive and flexible IT service plan for small businesses to get the IT support they need when they need it. On Demand IT Service gives small businesses access to a complete IT department, a proactive and automated preventative maintenance schedule, and the flexibility to control IT budgets. Bates's On Demand IT Service is ideal for small businesses seeking more than just reactive hourly IT support.
Bates ITS team consists of a complete IT department that is at your disposal with just a phone call or email. You will have access to complete network support from our remote and onsite highly trained engineers should the need arise. Bates understands that response times are critical when you have technology issues.
On Demand Plans starting at $49/per remote instance or $100/Hr OnSite Support
Responsive Support When You Need It Most.
Testimonials
Jen Lahad
Knowledgeable. Timely. Professional. The team at Bates Business Solutions has been excellent to work with in a variety of technology situations. We are a small company, and as our computer system was on the verge of shutting...... down, Steven Bates was able to offer solutions in a timely manner, which allowed our business to continue with very little disruption. The team is professional and willing to help with any issue we have, from purchasing an entirely new computer set-up, to simply backing up files for safe keeping. We have been impressed with the response time and abilities of Bates Business Solutions and look forward to our continued working relationship.
Testimonials
Jen Lahad
Knowledgeable. Timely. Professional. The team at Bates Business Solutions has been excellent to work with in a variety of technology situations. We are a small company, and as our computer system was on the verge of shutting...... down, Steven Bates was able to offer solutions in a timely manner, which allowed our business to continue with very little disruption. The team is professional and willing to help with any issue we have, from purchasing an entirely new computer set-up, to simply backing up files for safe keeping. We have been impressed with the response time and abilities of Bates Business Solutions and look forward to our continued working relationship.
Testimonials
Jen Lahad
Knowledgeable. Timely. Professional. The team at Bates Business Solutions has been excellent to work with in a variety of technology situations. We are a small company, and as our computer system was on the verge of shutting...... down, Steven Bates was able to offer solutions in a timely manner, which allowed our business to continue with very little disruption. The team is professional and willing to help with any issue we have, from purchasing an entirely new computer set-up, to simply backing up files for safe keeping. We have been impressed with the response time and abilities of Bates Business Solutions and look forward to our continued working relationship.
Testimonials
Jen Lahad
Knowledgeable. Timely. Professional. The team at Bates ITS has been excellent to work with in a variety of technology situations. We are a small company, and as our computer system was on the verge of shutting...... down, Steven Bates was able to offer solutions in a timely manner, which allowed our business to continue with very little disruption. The team is professional and willing to help with any issue we have, from purchasing an entirely new computer set-up, to simply backing up files for safe keeping. We have been impressed with the response time and abilities of Bates Business Solutions and look forward to our continued working relationship.
Proactive Desktop Plan starting at 10 PC's, $299 /month
Predictable, Proactive Flat-Fee IT Support.
Proactive Care, not Fire Fighting.
Bates's On Demand IT Service accommodates both small businesses and larger organizations that are seeking security and maintenance for their network. Bates's On Demand IT Service includes access to our experienced technology team,and the following IT services:
Proactive, Protective, PC Maintenance
Automated Scheduled Anti Virus Updates
Automated Scheduled Spyware Prevention and Deletion
Automated Temp File Deletion
Automated Patch Assessments & Updates
Comprehensive Tracking of All Software and Hardware on Each Desktop/Laptop